About Astute Solutions
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The Children’s Place Case Study: Key Technology Enablers to Achieve Maxim...
Director of Customer Service at The Children's Place, Tom McAneney, will discuss the agent training, seasonality, and technology inefficiencies that his interna...
Capitalizing on 8 Key Customer Service Trends: Moving Theory into Action
Forrester and Astute Solutions profile the emerging opportunities, technology enablers and recommendations for winning and retaining more customers this year. ...
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