Webinar: What other Industries can learn from the Performance Management Best Practices of Healthcare Industry?

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Description

Healthcare services industry is highly demanding, when patient experience is taken into consideration. A recent research found that in many respects consumer expectations in healthcare track closely with other industries. Convenience and speed are high on the list whether purchasing clothing or choosing a doctor. Also patients are more apt to vocalize their dissatisfaction than unhappy retail customers.
Managing the performance a workforce that meets such high customer demands is highly critical. Other industries can always learn from the Performance management best practices followed by healthcare industry.
Learn from an expert who has been handling PMS in the hospital industry for several years now.

The key topics that would be addressed during this webinar include:
1. Healthcare PMS best practices that will be applicable for all other industries
2.What is performance management and how does it come to play in the healthcare industry?
3. How are staff evaluations conducted and what is the course of corrective action?
4. Understanding employee engagement along with staff development

Our Presenter:

Jason Welsh
Human Resources Manager at Edwin Shaw Rehabilitation Hospital
Jason is Human Resources professional, with experience in Recruiting, Creation of retention programs, Progressive discipline, Conducting performance evaluations, Administration of FMLA, ADA and leave management, Benefit administration, Employee relations, Conducting investigations and collaboration with executives on policy creation and implementation.

Ad Reference ID: 877591bf08b6bf33

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